Privacy Policy

1. OVERVIEW

Thank you for your interest in TwinMed, LLC and our privacy practices. In this Privacy Policy, “we,” “us” and “our” mean TwinMed and/or its subsidiaries. This Privacy Policy describes (i) how we handle personal information you provide us (“Personal Information”) when you access or use the public facing portion of www.twinmed.com and my.twinmed.com (“Site”); and (ii) options you have with respect to your Personal Information.

THIS PRIVACY POLICY IS A BINDING LEGAL AGREEMENT. BY ACCESSING OR USING OUR SITE, OR SUBMITTING INFORMATION TO US VIA OUR SITE, YOU ACKNOWLEDGE AND AGREE TO OUR USE OF YOUR PERSONAL INFORMATION AS DESCRIBED HEREIN. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY IN ITS ENTIRETY, YOU MUST CEASE ACCESSING OR USING THE SITE IMMEDIATELY.

2. CALIFORNIA PRIVACY RIGHTS

If you are a resident of California, please see our California Privacy Statement for additional information regarding your privacy rights and TwinMed’s use of your personal information.

3. PERSONAL INFORMATION WE PROCESS

When you visit our Site, we may collect and process the following categories of Personal Information from or about you:

(a) Individual Identifiers

(b) Internet / Network Activity Information

(c) Geolocation Data

(d) Professional / Employment Information

4. HOW WE COLLECT PERSONAL INFORMATION

We may collect Personal Information in a number of ways. One way we collect Personal Information is from the information you provide in the fillable forms you submit on our Site. You will know when you provide this information because you will enter the information and click a button or take another action indicating you are submitting the information to us.

We may also collect Personal Information using web tracking and analytics tools, including “cookies” and similar technologies. The specific names and types of the cookies, web beacons, and similar technologies we use to collect information (e.g., about the device you use to access our Site, its operating system, IP address, browser type, about the pages you view, the links you click, and other actions you take on our Site, within our advertising or e-mail content) may change from time to time. More information on the types of cookies and tracking technologies used on our Site, and your choices with regard to the same, can be found below.

5. HOW WE USE PERSONAL INFORMATION

We use Personal Information primarily for our own internal purposes, such as to provide, maintain, evaluate, and improve our Site and the services we offer and sell, and to provide customer support.

We also derive aggregate information from Personal Information to track the use of the Site and to assist us in providing, maintaining, evaluating, and improving our Site and services.

6. HOW WE SHARE PERSONAL INFORMATION

We do not rent, sell, or disclose your Personal Information to anyone (including our Customers), except as described in this Privacy Policy. In addition to the sharing described elsewhere, we will share Personal Information for the following limited purposes:

Use by Our Agents: We may employ other companies and people to perform tasks on our behalf — meaning they are helping us provide our services. We may share your Personal Information with such companies/persons solely as necessary for them to help us provide services. Unless we tell you differently, TwinMed’s agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us.

Protection of TwinMed and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use or other agreements; or protect the rights, property, or safety of TwinMed, our employees, our users, or others.

Change in Control: If we experience a change in control, we may amend our information practices as described in this Privacy Policy. We will post on our Site’s home page a notice or a link to a notice with our amended Privacy Policy. If you do not agree to our amended Privacy Policy, you must discontinue accessing and using the Site immediately and may contact us as described below.

“Change in control” means any of the following events:

we undergo a reorganization, merger, consolidation, acquisition or other restructuring involving all or substantially all of our voting securities and/or assets, by operation of law or otherwise;

we become insolvent;

we make a general assignment for the benefit of creditors;

a receiver is appointed for our business or assets;

we become subject to any proceeding under any bankruptcy or insolvency law, whether domestic or foreign; or

we are liquidated, voluntarily or otherwise.

7. OTHER INFORMATION WE MAY SHARE

We may disclose aggregate data derived from Personal Information, which does not include unique identifiers, to potential strategic partners, advertisers, investors, customers, and others. You may not opt out of the sharing of this information.

8. COOKIES AND OTHER TRACKING TECHNOLOGIES

A cookie is a small text file (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website. Cookies allow a website to recognize a particular device or browser. There are several types of cookies used on our Site:

Session cookies expire at the end of your browser session, and are used to link your actions during that particular browser session.

Persistent cookies are stored on your device in between browser sessions to remember your preferences or actions across multiple sites.

First-party cookies are set by our Site.

Third-party cookies are set by a third-party website separate from our Site.

Web beacons are small graphic images (also known as “pixel tags” or “clear GIFs”) that may be included on websites, services, applications, messaging, and tools, that typically work in conjunction with cookies to identify user behavior.

Other companies help us with various aspects of our business, such as site operations, services, applications, advertisements, and tools. We use authorized service providers to analyze and improve our Site and marketing efforts. These service providers may also place cookies on your device via our Site (third-party cookies). They may also collect information that helps them identify your device, such as IP-address, or other unique or device identifiers. Third-party cookies are covered by the third parties’ privacy policy.

Cookies can be disabled or removed by tools that are available in most commercial browsers. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options.

Opting out of our first-party advertising-related cookies, or out of third-party advertising-related cookies and web beacons as described herein, does not necessarily mean that you will not see advertising — only that this advertising will not be targeted to you through the use of first-party or third-party cookies, web beacons, or related technologies.

If you would like to opt out of all other types of technologies we employ or may employ in the future on our Site, you may do so by blocking, deleting, or disabling them as your browser or device permits.

9. DO NOT TRACK

Do Not Track is a privacy preference users may be able to set in their web browsers. When a user turns on a Do Not Track signal, their browser typically sends a message to websites requesting it not track the user. At this time, we do not recognize or respond to Do Not Track browser settings or signals and we will still receive information. As a result, we may still collect information about you and your internet activity, even if you have turned on the Do Not Track signal.

It is possible some or all of our third-party advertising partners or members of their affiliate networks may participate in consumer opt-out programs. To learn more about internet-based advertising and consumer opt-out programs go to http://aboutads.info/choices or http://www.networkadvertising.org/choices.

10. INFORMATION SECURITY

We encrypt Personal Information you send to us via the Site using secure socket layer technology (sometimes referred to as “SSL”). No method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, although our systems are monitored for possible attacks and vulnerabilities, we cannot guarantee its absolute security. We are not responsible for the unauthorized acts of others and we assume no liability for any disclosure of information due to errors in transmission, unauthorized third-party access (e.g., hacking) or other acts of third parties, or acts or omissions beyond our reasonable control.

If you have questions about the security of your Personal Information, contact us as described below.

11. COMMUNICATIONS FROM TWINMED

You consent to receive communications from us, including automated communications, related to our Site and services.  If you do not wish to receive communications from us, you may opt out by following the instructions provided in each communication, or by contacting us as described below. Upon receiving your request, we may contact you to confirm our compliance or clarify the scope of your request.

12. CHILDREN’S PRIVACY

Our Site as well as the services we offer and sell are intended for businesses and individuals engaged in commercial shipping. Therefore, it is unlikely that children under the age of 17 will use the Site or purchase the services we offer. Accordingly, we will not knowingly collect or use Personal Information from children we know to be under the age of 17. In addition, we will delete any information in our database we become aware has originated from a child under the age of 17.

If you are between the ages of 13 and 17, you, your parent, or your legal guardian may request we deactivate any of your Personal Information in our database and/or opt out from receiving communications from us. If you wish to do so, please contact us as described below.

13. THIRD-PARTY WEBSITES

You will be able to access third-party websites directly from the Site. This Privacy Policy does not apply when you access third-party websites. We cannot control how third parties may use Personal Information you disclose to them, so you should carefully review the privacy policy of any third-party website you visit before using it or disclosing your personal information to its provider.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, in our sole discretion. When we do so, we will post the new Privacy Policy on our Site. You agree to consult this Privacy Policy regularly for any changes. Continued use of the Site following posting of such changes constitutes your acknowledgement of such changes and agreement to be bound by the changes. If you do not agree, you should immediately discontinue your use of the Site.

15. CONTACT

If you have any questions or concerns regarding privacy, you may contact us at the following e-mail or mailing address. We will make every reasonable effort to resolve your concerns in accordance with our obligations under applicable law.

TwinMed, LLC

11333 Greenstone Ave.

Santa Fe Springs CA, 90670

privacy@twinmed.com